Pricing
You pay for the work, not the seats.
Your tier is set by the orders we reconcile each month. Users are unlimited, and there is no per-transaction billing. Everything a tier includes is listed below, in full.
- Payment reconciliation
- 4 integrations included
- Weekly data refresh
- 1 brand or entity
- Email support
- Payment reconciliation and Courier invoice audit
- 7 integrations included
- 2 brands or entities
- Email support
- Payment reconciliation, Courier invoice audit and Returns reconciliation
- 10 integrations included
- 5 brands or entities
- Email+Slack/Whatsapp support
- Payment reconciliation, Courier invoice audit, Returns reconciliation, MIS and Bank statement matching
- 12 integrations included
- 7 brands or entities
- Dedicated CSM
- Everything in Pro, tailored to you
- Custom integrations and entities
- Custom data retention and SLAs
- Named account team
Compare every tier
| Starter | Growth | Scale | Pro | Enterprise | |
|---|---|---|---|---|---|
| Fee per month | Custom | Custom | Custom | Custom | Custom |
| Orders per month | Up to 25,000 | Up to 50,000 | Up to 1,00,000 | Up to 2,00,000 | |
| Modules | Payment reconciliation | Everything in Starter, plus bank statement matching | Everything in Growth, plus courier invoice audit | Everything in Scale, plus MIS and custom rule engine | |
| Integrations included | 4 | 7 | 10 | 12 | |
| Additional integration | Custom | Custom | Custom | Custom | |
| Brands / entities | 1 | 2 | 5 | 7 | |
| Data lookback | 12 months | 24 months | 36 months | 60 months | |
| Refresh frequency | Weekly data refresh | Weekly data refresh | Weekly data refresh | Weekly data refresh | |
| Exception alerts | Monthly email digest | Monthly email digest | Weekly digest by email, Slack or Whatsapp | Weekly digest by email, Slack or Whatsapp | |
| Support | Email support | Email support | Email+Slack/Whatsapp support | Dedicated CSM | |
| Implementation (one time) | Custom | Custom | Custom | Custom | |
| Billing | Monthly, prepaid | Monthly, prepaid | Monthly, prepaid | Monthly, prepaid | |
| Annual prepayment discount | 10% | 10% | 10% | 10% |
Priced separately
These products sit outside the tier ladder. We scope them to your volume and documents.
ImageIQ
Proprietary OCR for courier invoices, PODs and scanned statements. Priced by document volume, or licensed as a standalone API.
Learn more Talk to usLedger reconciliation
Supplier and customer ledgers reconciled against your books, including inter-company. Scoped to your entity and relationship count.
Learn more Talk to usCash reconciliation
COD and prepaid followed from collection to bank credit, with remittance ageing and fee checks. Scoped to your channels and volume.
Learn more Talk to usServices
Where you would rather we did the work.
Recovery Desk
Our team assembles the evidence, files claims with marketplaces and couriers, and follows them to resolution — including the portals that have no API.
Contact usMIS preparation
Close packs built and reviewed by our finance team, on your schedule and in your format, with every figure traceable to source.
Contact usCourier weight audit
A one-time audit of three months of courier invoices against your product master, returned as a line-level discrepancy report with claim-ready evidence.
Contact usPricing questions
Do you charge per user?
No. You pay on volume. Users are unlimited at every tier.
What counts as one transaction?
It depends on the module. For channel reconciliation it is one order matched across its full chain, however many systems that touches. For bank and ledger reconciliation it is one ledger line. For courier audit it is one AWB. Your agreement states which unit applies to you.
What happens if we cross our order volume?
You move to the tier that fits your new volume, and nothing else changes mid-month. We never throttle reconciliation or add a surprise charge. If your volume is close to a boundary, we size you at the tier you will actually run at.
Is there an implementation fee?
Yes, a one-time implementation fee by tier: Custom for Starter, Custom for Growth, Custom for Scale and Custom for Pro. It covers connecting your systems, configuring your rate cards and getting your first clean reconciliation live. Enterprise implementation is scoped to your deployment.
Do you offer discounts?
Annual prepayment carries a flat 10% discount and simplifies your billing to one invoice a year. Beyond that, pricing is tied to volume rather than negotiation, so the tier you are in is the price everyone at that volume pays.
What counts as a brand or entity?
One legal or reporting unit you reconcile separately, typically a company, a GST registration or a distinct brand P&L. If you run three brands under one company but close their books separately, that is three entities.
What is a connector, and what is one integration?
A connector is a live link to one system we pull data from: a marketplace, gateway, courier, bank or ERP. One integration is one such connection. Amazon is one, Razorpay is another, your bank is another.
What does data lookback mean?
How long we keep your reconciled data live and queryable in the platform, from 12 months on Starter to 60 months on Pro. You can export it at any time regardless of tier.
What is a CSM?
A dedicated Customer Success Manager: a named person who owns your account, runs your reviews and is your first line for anything, included from Scale upward.
How do integrations work?
Each tier includes a set number of connectors: 4 on Starter, 7 on Growth, 10 on Scale and 12 on Pro. Anything beyond that, or a custom-built connector, is Custom each as a one-time charge. You only pay for integrations that are actually built for you.
Do you charge a share of what you recover?
The subscription does not. The optional Recovery Desk is priced on money actually credited back to you, and is billed separately. Either works without the other.